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Conditions of Use

Delivery & Returns

Delivery

Ordered items will be delivered by Parcel Post service.

Delivery Time

We are sorry that we cannot specify the date of delivery due to the characteristics of our products. As a general rule, we ship your order within one week after ordering.

Returns

All ordered items cannot be returned or exchanged due to the characteristics of our products. Please carefully check the contents, number of items and prices before ordering.

We take all possible measures to ensure the quality of our products at the time of shipment. However, if there is damage, shortage or any other problems with our products, we will either exchange or return the money.

If you have a problem and want to return an item, please contact us first by a telephone or email before returning any item to us.

ATTENTION
Please contact us within the first three days after the arrival of an ordered item. (We may not accept the return of items which have been already opened or when more than three days have passed after the arrival of the delivery, since our products are food items.)
We cannot return the money when you send your returns without contacting us in advance.
If there is any question, please contact us immediately.

Return Policy & Method
How to contact us and shipping address for returns.

PACIFIC HI-TAK, INC.
3180-D Ualena Street, Honolulu, Hawaii 96819-5110 U.S.A
Telephone:(808)224-8628 Facsimile:(808)833-6987
E-mail:pht_hawaii@hawaiiantel.net

Payment

Please use 'Paypal' as payment method.
Payment needs to be done at the time of ordering (prepayment).
Please refer to our shopping guide for details.

Our Shop

PACIFIC HI-TAK, INC.
3180-D Ualena Street Honolulu, Hawaii 96819-5110 U.S.A
Telephone:(808)224-8628 Facsimile:(808)833-6987
E-mail:pht_hawaii@hawaiiantel.net

Other

Please note that we will contact you about any changes or cancellations with your order in case that an item cannot be delivered due to bad weather or other conditions.

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To JAShizuoka Keizairen